What biomedical equipment services does Medical Field Service provide?

We provide preventive maintenance, corrective repair, calibration, electrical safety inspection, and isolated power system (IPS) testing for hospitals, surgery centers, and clinics.

Are your biomedical technicians certified?

Yes. Our BMETs are certified and our work follows Joint Commission, CMS, and NFPA 99 standards so your facility stays survey-ready.

How fast can you respond to an equipment failure?

We offer scheduled preventive maintenance plus priority on-call service to minimize downtime on critical medical equipment.

Do you help with regulatory compliance and documentation?

We do. Every service includes the documentation you need for Joint Commission, CMS, and NFPA 99 surveys.

How do I request service or a quote?

Call (424) 204-2382 or email info@medicalfieldservice.com and our team will schedule an assessment.

Medical Field Service | Outsourced Field Service for Medical Equipment Manufacturers

An outsourced field service solution for medical equipment manufacturers.

Installation, repair, calibration, preventive maintenance, and electrical safety inspection performed by experienced biomedical equipment technicians and field service engineers. Ideal for emerging manufacturers, foreign OEMs, and companies navigating the FDA 510(k) process — all backed by the BiomedRx International Service Network.

Biomedical

Biomedical Equipment Service

Outsourced field service covers the full lifecycle of a biomedical device on-site: installation and commissioning, corrective repair, calibration, and scheduled preventive maintenance. For anesthesia machines and patient monitors in particular, this work directly touches patient safety, since these devices support or watch over patients during critical care.

Many manufacturers and independent service organizations perform this work as a third party to the OEM. The FDA has examined third-party servicing of medical devices and, in reporting to Congress, found no broad evidence that it presents a public-health concern while still emphasizing quality, calibration, and documentation. Following manufacturer specifications and keeping thorough service records is what keeps outsourced maintenance defensible.

Sources: FDA Medical Device Servicing; AAMI

Imaging

Medical Imaging Systems

Imaging systems span radiographic X-ray, CT, ultrasound, and nuclear-medicine modalities, each with its own service demands. Field service on these systems targets uptime — a down scanner delays diagnoses and pushes patients to other facilities — while also preserving image quality and, for radiation-producing systems, safe operation.

Radiation-emitting imaging equipment is regulated by the FDA and by state radiation-control programs, and image-quality and dose performance are commonly verified with the involvement of a qualified medical physicist. Coordinated field service helps a facility keep imaging both clinically reliable and compliant with those requirements, which vary by modality and state.

Sources: FDA Radiation-Emitting Products; AAMI

Laboratory

Medical Laboratory Equipment

Clinical laboratory instrumentation — chemistry and immunoassay analyzers, hematology systems, centrifuges, and cold storage — must produce accurate, reproducible results because clinicians act on those numbers directly. Preventive maintenance, calibration, and accuracy verification are the routine tasks that keep an analyzer trustworthy between runs.

Laboratory testing operates under CLIA, administered by CMS, and many labs hold accreditation from organizations like the College of American Pathologists whose checklists cover instrument maintenance and function checks. Field service that documents each intervention supports both CLIA compliance and accreditation inspections; the specific cadence depends on the instrument and the test's complexity.

Sources: CMS CLIA; College of American Pathologists

Dialysis

Dialysis Equipment

Hemodialysis relies on both the dialysis machines and the water treatment system that supplies them. Because dialysate is made from treated water and contacts the patient's bloodstream across the dialyzer membrane, the water system is a safety-critical part of the setup and must be maintained, disinfected, and tested alongside the machines.

Dialysis facilities operate under CMS conditions for coverage, and the field widely references AAMI water-quality standards for hemodialysis. Scheduled maintenance, calibration, water verification, and prompt repair keep a unit both safe and compliant. Exact water-testing and monitoring requirements should be confirmed against current CMS regulations and the relevant AAMI standards.

Sources: CMS ESRD Facilities; AAMI

Hospital isolated power system testing to NFPA 99

Electrical Safety

Isolated Power Systems

Isolated power systems (IPS) are installed in wet procedure locations such as operating rooms to reduce shock risk and to keep power available even if a single ground fault occurs. A line isolation monitor (LIM) continuously measures the total hazard current and alarms before it reaches a dangerous level, giving staff warning without an immediate loss of power.

NFPA 99, the Health Care Facilities Code, governs the design and testing of these systems, and facilities generally verify LIM operation and system performance on a periodic schedule. Because the LIM alarm is the protective mechanism, confirming that it trips at the correct threshold is the heart of the test. Specific intervals and thresholds should be checked against the current NFPA 99 edition and manufacturer instructions.

Sources: NFPA 99; The Joint Commission

Calibration

Calibration & Safety Inspection

Performance calibration confirms that a device operates within its specified tolerances, while electrical safety inspection measures leakage current and verifies grounding so the equipment poses no shock hazard. Together they form the recurring backbone of a sound equipment-management program.

These activities are also what accreditation surveyors look for. Joint Commission's environment-of-care standards require a managed medical-equipment program with documented maintenance, and AAMI publishes the technical guidance the field uses for electrical safety and equipment management. Survey-ready records — showing what was tested, when, and to what result — are how a facility demonstrates compliance.

Sources: The Joint Commission; AAMI